The Office of Continuing Education, School of Medicine, University of Missouri-Columbia is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Office of Continuing Education, School of Medicine, University of Missouri-Columbia designates this educational activity for a maximum of 2.00 AMA PRA Category 1 Credit(s)^TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

This course was initially released on The VLH on 01-12-10. The term of approval for this course is two years from the date of last review, 01-12-10.

Leslie W. Hall, MD, FACP is an Associate Professor of Clinical Internal Medicine at the University of Missouri in Columbia. Since 2008, he has served as the Chief Medical Officer for University of Missouri Health Care and as the Senior Associate Dean for Clinical Affairs in the MU School of Medicine. He previously directed University of Missouri Health Care's Office of Clinical Effectiveness. He has led numerous quality improvement teams, and serves as the Director of the Program for Clinical Quality Improvement in the Center for Health Care Quality. Dr. Hall has developed several curricular offerings in the areas of quality improvement, patient safety and teamwork in health care. From 2005 to 2008, he served as one of two national physician advisors for Quality and Safety Education for Nurses (a Robert Wood Johnson Initiative). His research interests include analysis of the effectiveness of strategies to improve patient safety within hospitals and investigation of outcomes of quality improvement and patient safety education. Dr. Hall's clinical work is as an internal medicine hospitalist.

Disclosure: Dr. Hall states that he does not have any financial arrangements that could constitute a conflict of interest.

Kristin Hahn-Cover, MD, FACP is an Assistant Professor of Clinical Internal Medicine at the University of Missouri in Columbia. Since 2009, she has served as the Director of the Office of Clinical Effectiveness, overseeing quality improvement and patient safety initiatives throughout University of Missouri Health Care. She leads numerous quality improvement teams and is deeply involved in innovations to improve patient safety. Dr. Hahn-Cover leads an interprofessional curriculum that teaches quality improvement, patient safety and teamwork skills to health professional students, residents, and health care workers. She serves as the physician champion for the MU Health Care "For YOU" Team, which offers support to health professionals who are affected by unanticipated adverse patient outcomes. In addition to her leadership in quality improvement and patient safety, Dr. Hahn-Cover maintains an active outpatient internal medicine practice.

Disclosure: Dr. Hahn-Cover states that she does not have any financial arrangements that could constitute a conflict of interest.

Susan D. Scott, MSN, RN is the Patient Safety Coordinator for University of Missouri Health Care. Her duties include oversight of an electronic patient safety reporting system, coordination of safety investigations, and participation in root cause analyses for the health care system. Prior to assuming this position in 2005, she worked as a neonatal ICU nurse, risk management nurse and a quality improvement specialist in the University of Missouri School of Medicine. Ms. Scott has a long history of local, national, and international involvement in education regarding patient safety and quality improvement. She is the founder of the MU Health Care "For YOU" Team, which offers support to nurses, physicians, and other staff affected by stressful events while treating patients. This groundbreaking work led to University of Missouri Health Care receiving the national HOPE Award from the Medically Induced Trauma Support Services (MITSS) organization in 2009.

Disclosure: Ms. Scott states that she does not have any financial arrangements that could constitute a conflict of interest.

John Harris Jr., MD, MBA is Clinical Assistant Professor of Medicine at the College of Medicine of the University of Arizona. He is the President of Medical Directions, Inc. Dr. Harris has served as the Principal Investigator on multiple NIH-funded studies of online CME. He is the Senior Editor of The Virtual Lecture Hall's online CME programs and the author of a number of professional papers dealing with online CME.

Disclosure: Dr. Harris states that he does not have any financial arrangements that could constitute a conflict of interest.

Based on information from state licensing authorities, this program meets special CME requirements in these states:

	Connecticut Risk Management
	Florida Medical Errors Prevention This course addresses the five most misdiagnosed conditions during the previous biennium, as well as root cause analysis, error reduction and prevention, and patient safety, as required by the Florida Board of Medicine.
	Massachusetts Risk Management
	Nevada Ethics
	Pennsylvania Risk Management / Patient Safety
	Rhode Island Other Regulatory Requirements
	Texas Ethics / Professional Responsibility

This activity is offered online and requires a connection to the Internet. The activity works on a PC or Macintosh computer with the browsers Internet Explorer 7.0 and up, Firefox 2.0, AOL 9.x and up, and Safari 2.x and up. JavaScript should be enabled in all browsers, and Popups and first party cookies need to be accepted from www.VLH.com. You should also have the latest, free Adobe Reader installed for reading documents. (AOL dial-up modem users may experience lengthy delays downloading PDF files.)

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